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Business Continuity Management: A Crisis Management Approach

Business Continuity Management: A Crisis Management Approach

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Business Continuity Management is a management process that identifies risk, threats and vulnerabilities that could impact an entity?s continued operations and provides a framework for building organizational resilience and the capability for an effective response. This book is intended to be a step-by-step guide to implementation of business continuity management within an enterprise.

Crisis management is a fundamental aspect of business and different industries including hotel industry, construction, cyber, brand management and reputation management and manufacturing. Crisis management processes need to be implemented for all organisations and industries. Also, risk management has changed as the technology has been developed at such fast base and companies need to maintain their technology maintain customer service and research and development. Therefore, organisation needs to maintain a high level of crisis management processes and procedures. This is due to the high level of data being stored on computers about customers and organisations. Also, how different theories can be implemented for future crisis management applications. Also, this book will be looking at how companies need to have the approach management teams and processes in place to maintain confidential information and companies processed. Also, crisis management have a number of different number theories, and can be seen in the case studies illustrated throughout this book. But also the applications of decision support systems and different management teams and chain management applications that could be implemented to allow successful of risk management process and procedures.

Jacinta Austin

Jacinta Austin

Jacinta obtained her International Business degree from Griffith University 2012 and a Postgraduate Certificate in Business from University of Southern Queensland in 2014. Her interested is in business and marketing. Jacinta is currently studying a Master of Business (Marketing) from Queensland University of Technology.