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Fundamentals of Total Quality Safety Management and Auditing

Fundamentals of Total Quality Safety Management and Auditing

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Total Quality Management (TQM) is a business philosophy that yields customer satisfaction and continuous process improvement. This book discusses a series of fundamentals for creating an operationally excellent management system (OEMS). The text also focuses on the ISO-9000 Quality Program, Voluntary Protection Program, and Process Safety Management. For each of these topics, the key principles are identified and described, and the quality principles are adapted to safety.

The fundamentals for quality safety management and auditing can be very different and dependant on the industry the organisation is operating in. Not only does quality safety management can be different with relation to the industry, but also the departments of the organisation, such as occupational health and safety. In addition to this, how the organisation is implementing or distributing their corporate responsibility on things such as the environment. Not only does the organisation need to look at the internal environment, but also the external environments. May organisations have implemented quality management for economic crisis for organisations and fraud within the banking industry and other industries and departments that may be effected by external influences. In addition to this, how quality management has been deployed to maintain improvement and maintain security levels within the organisation. Also, looking how quality safety management and auditing is taking place in different areas of the world and comparing how it is implemented in places like Africa and with countries in Europe and how they are creating the foundation of quality management within different industries. When an organisation is working within products and service they need to considered the life cycle of the product or products and services?. But also look at conditions on an external basis when an organisation is looking to outsource an aspect of their organisation such as call centres. When quality safety management and auditing is needed to be taken into consideration organisation needs to look at how different countries consider the different management systems that are implemented and how they are different. These may include aspects such as risk management. Also, look at what success factors have been implemented in other industries to ensure the quality of practice are maintaining and if these success factors can be implemented into the overall fundamentals, but also looking at how the feasibility of management model, awareness and attitudes of managers. Along with the collaborative quality of management and what management practices work effectively for the organisation. With relation to auditing, may organisations have implemented these to maintain high level of security and quality control. But looking at the study on internal control auditing and what finding have come out of this and what are the effects of this and if this has an effect on quality management. These can be clearly seen in clearly in the tourism industry the cosmetic industry. With regards to the tourism industry, these can be seen with the security measures implemented at airports, airlines and hotels. With the cosmetics industry the quality safety management is needed to maintain the health and safety of consumers without having contaminated products. But also looking at how auditing is use in sustainability methodology and measurement. While looking at how auditing can maintain security levels within different database systems and the relationship between internal auditing and quality.

Jacinta Austin

Jacinta Austin

Jacinta obtained her International Business degree from Griffith University 2012 and a Postgraduate Certificate in Business from University of Southern Queensland in 2014. Her interested is in business and marketing. Jacinta is currently studying a Master of Business (Marketing) from Queensland University of Technology.